Frequently Asked Questions
After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
Tracking your order is easy! Once your order ships, you'll receive a confirmation email with a tracking number. Simply click on the provided link or enter the tracking number on our website's 'Track Order' page for real-time updates
We understand the disappointment of missing out on a favorite item. Sign up for our newsletter or set up stock notifications on the product page. This way, you'll be the first to know when the item is back in stock.
Our customer support team is ready to assist you! Visit the 'Contact Us' page for various options, including email and live chat. We strive to respond to all inquiries within 24 hours during business days.
Absolutely! We take the security of your personal information seriously. Our site is equipped with the latest encryption technology to ensure a safe and secure shopping experience. Review our Privacy Policy for more details.
Our return policy varies based on the specific supplier and the location of the product. As we source products from different suppliers across the USA, Canada, and the UK, each supplier may have its own return guidelines. To ensure you have accurate information regarding the return process, please refer to the product page for details on the supplier and associated return policy.
Once an order is confirmed, changing the shipping address may not be possible. Contact our customer support immediately for assistance, and we'll do our best to accommodate your request.
We can issue a discount coupon for the difference amount given sale is live within 7 days after the order was placed.
Check your spam folder. If you still don't see it, contact customer support to confirm your order and provide an alternative email address if needed.
During the checkout process, enter the gift card code in the designated field to apply the balance to your order.
